User Guides
Day-to-day guides for the most common tasks merchants run from the Magento admin or Brippo dashboard. Pick the topic you need — these guides are independent, so you can read them in any order.
Order recovery & retry
Three flows to bring back orders that didn't complete the first time.
Recover Checkout
Bring back canceled or unpaid orders — automatically or per-order from the Magento admin.
Soft Fail Recovery
Hold orders that failed payment and email the customer a secure retry link instead of rejecting outright.
SMS Order Recovery
Send the customer a payment link via text message — recover failed checkouts straight from their phone.
Day-to-day operations
Charge, take payments at the counter, and keep an eye on what's happening.
Additional Charge
Add an extra charge to an existing transaction from the Brippo dashboard.
Terminal from Backend
Charge a Brippo POS terminal directly from the Magento admin — phone orders, in-store assist, MOTO.
Brippo Monitor
Automatic detection of order/payment issues, with email notifications to the customer.
Magento concepts
Background you'll want before configuring more advanced flows.